May 13th I redeemed my points for a present, but today, May 16th, it remains waiting for validation. I wonder if it's normal, I read that the gifts are sent in 1 week. thank you for informing me
Hello, with holidays I think everything has been a little late. I won a lot on May 6th and it was validated on the 14th (and still not sent.) So I do not think we need to worry. You can always contact customer service in a few days if nothing moves. 😉