there may indeed be a discrepancy between the quantities indicated in Gift Showcases and the reality of our inventory, the updates are not made instantly. Same thing for the fact that the lot is still proposed in some games, I agree that it may seem incoherent!
For the rest, we have been choosing for some time to refund a gift when we do not have it, rather than make you wait. So you have the possibility to order another.
As always, whatever the choice we make, it is impossible to satisfy everyone, and otherwise it is never with pleasure that we refund a gift, we would prefer to send it to you!
Nevertheless, this solution seems generally suitable for the majority of our players, who prefer in these cases to order another gift rather than having to wait!
I had won an electric saver on cash cube. Too happy to win something other than a dvd or cd, so I decide to keep it and yesterday I receive a message from customer service telling me that it is out of stock so I am replaced by points . Ok, this is part of the settlement but, why leave him in lot in cash cube ???
Why not have a better stock than the one you had ????
It seems to me that this thrifty is part of the new list of gifts of the game of the month! I know Web, you're going to tell me that Cash Cube being a big hit, you've offered a lot of prizes
This is not the first time that this happens to me, for example on Eden, I discovered the keychain pig and, again, I am given points because more stock. Only, the p-key pig remains to win in the game. And that's not normal!
If you no longer have stock for some gifts, this some respectful of removing them and replacing them with lots that you can offer. Especially that the value of the points you give me do not allow me to take a check of the value of the thrifter 🙁n): 🙁n):